Contact Us
Last updated: January 15, 2026
We're here to help. Choose the best way to reach our team based on your needs.
Support Channels
Live Chat
For immediate assistance with your account
Available in the Trust Wallet app
Average wait: 2 minutes
Priority Support
Dedicated line for Metal card holders
Available in the Trust Wallet app
Response within 1 hour, 24/7
Office Locations
Toronto (HQ)
200 Bay Street, Suite 3600 Toronto, ON M5J 2J1 Canada
Amsterdam
Keizersgracht 482 1017 EG Amsterdam Netherlands
London
One Canada Square, Level 42 Canary Wharf London E14 5AB, UK
Hong Kong
Two IFC, 88 Queensway Central Hong Kong
Report Security Issues
If you've discovered a security vulnerability, please report it responsibly through the Trust Wallet app. We operate a bug bounty program and reward verified security reports. Please do not disclose vulnerabilities publicly before we've had a chance to investigate and patch them.